Simpler, Faster, Friendlier Home Buyer
Genuine Home Offer

Privacy Policy

5.0 GoogleBBB A+ Accredited

Open 24 hours. Call (310) 564-7937

This policy is a starting template and should be reviewed by legal counsel before launch.

Last updated May 2026

This Privacy Policy explains how Genuine Home Offer ("we," "us," or "our") collects, uses, shares, and protects information when you visit our website or request a cash offer on your home. By using our website or submitting your information, you agree to the practices described below.

Information We Collect

When you submit a form on our website, we collect the information you provide, which may include your name, property address, phone number, email address, and details about the property you want to sell, such as its condition, occupancy, and your timeline.

We also automatically collect limited usage and analytics data when you visit the site, such as your device type, browser, pages viewed, and how you arrived at the site. This data helps us understand how the site is used and improve it.

How We Use Your Information

We use the information you provide to evaluate your property, prepare a cash offer, and contact you about that offer and your request. We may also use it to respond to your questions, provide customer support, and improve our services and website.

Call and Text Consent

By submitting your information through our forms, you agree to be contacted by phone call and text message (SMS) at the number you provide, including through automated systems, about your offer request. Message and data rates may apply, and message frequency varies. Reply STOP to any text to opt out of messages, reply HELP for help, or contact us at any time to opt out of calls. Consent to receive calls or texts is not a condition of selling your property or using our services.

How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate our business and follow up with you, such as the CRM and communication providers we use to manage requests, send messages, and schedule calls. These providers are permitted to use your information only to provide services to us. We may also disclose information when required by law or to protect our rights.

Cookies and Analytics

Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and measure site performance through analytics. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

Your Choices

You can ask us to stop contacting you at any time, or request to access, correct, or delete the personal information we hold about you, by reaching out using the contact details below. We will respond to reasonable requests as required by applicable law.

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: